Simone V.

Home Renovations- Toowoomba

Our four bedroom house was in desperate need of some TLC throughout. It was built in the early 1980s and the only work that had been done on it since then was some fairly amateur DIY by the previous owners. We decided to make a significant number of changes to the home. From removal of non-structural beams and walls to a new deck and flooring changes, the renovations basically touched most of the house in some way.

 

We chose Smith and Sons following a word of mouth recommendation and they definitely did not disappoint! Sam and Darryl were both absolutely wonderful to deal with. I’m very fussy and detail oriented and they both went above and beyond to ensure our home turned out exactly as we wanted. The quality of their workmanship and finishes were excellent. As with any renovation, there were some unexpected issues that came up along the way due to the age of the home. Sam and Darryl were always proactive about communicating those issues as they arose and coming up with fantastic quality solutions to address them (they didn’t just gloss over or hide these things if they came up). Nothing we asked for was too difficult. Actually their communication with us generally throughout the renovation was excellent. I always felt like I knew what they were working on at a given point in time.

 

The other thing I really liked about Smith and Sons is that you never felt like you were being ripped off or that they were up to dodgy builders tricks, trying to find ways to make you spend more. They were always very transparent on cost and gave us choices at different price points to address unexpected issues if they arose (and were likely to add cost to our original quote).

 

We honestly couldn’t be happier with how our home has come up. Thanks to Darryl and Sam from Smith & Sons.It feels like a whole new house! 

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