Vivian & Geoff Shaw

Kitchen & Home Repairs- Oxenford, Gold Coast

Our house in the Gold Coast was flooded in early December.  After 3 very frustrating months trying to get contractors to give us quotes, deal with insurance and get repairs under way with no success, a friend gave us Smith & Sons Gold Coast Central’s number.  Everything changed that day!  Neil called us back straight away, and quotes were done promptly and accurately. He liaised with the insurance assessor, organized all the work to be carried out with better rates than any of the other quotes we had received and he was always available to take our calls and replied to texts and emails pretty much immediately. All of this was done while we were living in a very remote community in Cape York, so Neil was also incredibly patient with all our questions and requests for pictures and he suggested changes to our original plans that worked out splendidly.

All the work is now finished, and we are extremely happy with the results.  The house looks much better than we dared to imagine it would and it was all done within the original budget. We are very grateful to Neil and his team!

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